Shipping and Delivery

 

 COME TO BAKERY and pick up

 

shop hours

Monday 9am TO 2pm

WednesdayY to friday 9am to 4pm

Saturday 8AM to 11AM (last cake pickups for orders 10.30AM)

Closed Sunday

SHOP 6, 405 CONCORD ROAD CONCORD WEST (AND HAVE A COFFEE AND CAKE)

OR CAN BE DELIVERED TO YOUR DOOR STEP delivery fee:

1. Inner west local to Concord West ,Concord, Strathfield, Burwood, five dock, Ashfield, Rhodes and Homebush are all free

2. Inner west suburbs not listed above $10.00

3.  CBD $18

4.  North Sydney/ Eastern suburbs /western$25  

5.   Sothern suburbs $32 

6.       lushcups has boundaries within sydney  any thing further than 40km from concord west is considered a boundary

7.       please note that some of these are not listed on the delivery information when putting through an online order however it will be re calculated after the order goes through THANK YOU

  • most products are in stock and for these product orders must be placed by 10am for same day delivery or 1pm pick up weekdays and 10.30pm pick ups on saturdays
  •   Weekedays delivery times are between 10am and 2pm on Saturday  between 7am and 11am we do not delivery Sundays
  •  

    IMPORTANT DELIVERY TIMES

    please be aware that we can not give exact times of delivery due to the amount of deliveries made in one day  however we can gaurentee that you will receive it between  10am and 2pm on weekends  and between 7am and 11am

    if you require cakes to be delivered at a particular tim e we suggest you have delivered the day before

     

  • For some products we require at least 2 weeks notice  under some circumstances we may be able to complete orders at shorter notice, so please contact us for confirmation before ordering.
  • Delivery cost is between $10 to $32 depends on area
  • Delivery can be made directly to your event venue - please provide the following:- venue address (and venue name where applicable)
    - contact person or event co-ordinator name
    - contact phone/mobile number
    - times available for delivery
    - any special delivery or setup instructions
  • We use a personal delivery service so someone must be available to accept the order or prior arrangements made with us

Note that if there is no one available to accept the delivery, delays may occur that are out of our control,  if the job can not be left for reasons out of our control  it will brought back to the bakery and you will be recharged for the job to be re delivered  this may result in the product being unsatisfactory  provided due to the perishable nature of the products.

To help in delivering you should always make sure that you check the following details

1. recipent will be there during our delivery times

2.that the place of delivery can accept deliveries of cupcakes

3. all special instructions for loading dock deliveries

4.all details of the recipient (especially their phone number )

5.business name

6.business phone numbers

7.office levels/correct unit numbers

8.correct street numbers  are provided

*if for any reason you as a customer have supplied  incorrect delivery information and we canot contact you or the recipient  this will result in the job being brought back to the bakery and you will be re charged for re delivering

 

shop hours

Monday 9am TO 2pm

WednesdayY to friday 9am to 4pm

Saturday 8AM to 11AM (last cake pickups for orders 10.30AM)

Closed Sunday

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